FAQ


Q. What is Roanoke Valley Gives?

Roanoke Valley Gives an initiative of Community Foundation Serving Western Virginia, is a 24-hour online giving event designed to inspire and grow philanthropy across the Roanoke Valley!  We hope to empower those who love the community to easily support their favorite causes or charitable organizations.


Q. When is Roanoke Valley Gives?

Roanoke Valley Gives is on March 10th, 2021 from midnight to 11:59 PM.


Q. When is the deadline to register for Roanoke Valley Gives?

The registration deadline is January 31 and the deadline to complete your giving day profile is February 15. If you have any questions, please contact Kaitlyn Van Buskirk at kaitlyn@cfwesternva.org or Carly Oliver at carly@cfwesternva.org


Q.How does it work?

On March 10th, Community Foundation Serving Western Virginia will host Roanoke Valley Gives, a 24-hour giving event encouraging charitable donations through our online giving platform, hosted by GiveGab. The Community Foundation will provide toolkits, training sessions, outreach support, mass media and social media coverage to make it easy for all nonprofits to participate. Each participating organization will have an individualized web page to promote their cause. Individuals will be able to donate money to the nonprofit organizations of their choice on March 10th, 2021, with early giving beginning on February 24th. All donations are tax deductible and irrevocable. (Donations will not be refunded). Donors will receive a receipt for their gift. The nonprofit will receive contact information for each donor, unless the donor elects to remain anonymous.


Q. What is the goal?

Roanoke Valley Gives, at its core, is a significant opportunity to grow community philanthropy throughout our area.  In addition to raising funds to support the local nonprofits throughout the Valley, Roanoke Valley Gives also:

  • serves as a resource to promote nonprofit growth by helping them cultivate new donors
  • provides participating organizations with a dedicated platform for online fundraising along with extensive social media and technology training 
  • provides new networking opportunities for the participating nonprofits

Q. Who is behind it?

Roanoke Valley Gives is hosted by Community Foundation Serving Western Virginia, this region’s community foundation.  Founded in 1988, the Community Foundation has enabled those who love the community to easily give back.  The Foundation currently holds and administers over 330 named endowment funds established by individuals and families for the perpetual benefit of the community.  To learn more visit www.cfwesternva.org.


Q. Why should my organization participate?

Roanoke Valley Gives is a fantastic way to boost your organization’s fundraising efforts. The 24-hour online giving event provides eligible nonprofits the opportunity to reach new donors and provides the visibility that only this type of community-wide initiative can generate. To make the most of these efforts your organization should ensure that its profile is up-to-date on the site and is custom-branded to tell its unique story. Community Foundation Serving Western Virginia will help your organization make the most of the day. This year, in partnership with GiveGab, Roanoke Valley Gives will include a checkout basket for easier donations for donors, easier registration for peer to peer fundraisers, real-time customer support for all participants and donors, expanded training opportunities and an improved online experience for donors and nonprofits alike.


Q. Who is able to participate?

Eligible organizations must be a 501c3 nonprofit located in and/or serving at least one of the following areas: the cities of Roanoke and Salem, the counties of Roanoke, Botetourt, Craig, and Franklin.  The Community Foundation is informed of all nonprofits registering to participate and reserves the right to reject any organization that it believes violates the mission and values of the Community Foundation.  Governmental institutions are not eligible to participate.


Q. What does my nonprofit need to do?

  • Register your Nonprofit
  • Create a profile page for your organization using the GiveGab platform.
  • Broadcast your campaign's message using existing communication networks.
  • Utilize the Roanoke Valley Gives logo and other provided images and messages consistent with the branding guidelines.
  • Secure matching grants and prizes to entice donors to your group.
  • Recruit individuals to be peer to peer fundraisers for your organization.
  • Consider organizing an outreach event or community stunt to help further increase exposure for your organization.
  • Think outside the box, be engaged and have fun!!

Q. Is there a fee to participate?

There is no fee to participate in Roanoke Valley Gives, however, donations made to your organization will incur a 3% platform fee plus a 2.2% + $.30 credit card processing fee or a $3.00 flat processing fee for donations made through ACH (donations must be over $100 to use ACH). Donors will always have the option to cover these fees on your behalf.


Q. What is GiveGab?

GiveGab is a nonprofit giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. Who can donate during Roanoke Valley Gives?

Any individual, business, foundation, or organization with a credit card (American Express, Discover, MasterCard and Visa) or ACH payment, a computer or other mobile-enabled device (i.e., a computer, iPad, or smartphone), and access to the Internet may donate via rvgives.org. Donations through the Roanoke Valley Gives online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded.


Q. What organizations are eligible to receive donations and Roanoke Valley Gives prizes?

Nonprofit organizations listed on the Roanoke Valley Gives leaderboard are eligible to receive grants and prizes. Funds raised and prizes won must be directed towards Roanoke Valley programs and services. Please note that private non-operating foundations cannot receive donations on rvgives.org or GiveGab.com and are not eligible to win prizes.


Q. What are sponsor matches and challenges? How can I add them to my organization's profile?

Sponsor matches and challenges are great ways to help incentivize donors to make a greater impact by supporting your organization. You can use sponsor matches and challenges to excite your donors and help their donations go even further thanks to the support of a sponsor. You can learn more about matches and challenges here.


Q. If I have a fiscal sponsor, can I participate in Roanoke Valley Gives?

Absolutely! GiveGab accommodates fiscal sponsorship as an option to receive tax-deductible donations if your organization is not currently eligible to receive tax-deductible gifts. You can learn more about fiscal sponsorship on GiveGab here:

  1. What is a fiscal sponsorship? 
  2. How does a fiscal sponsorship work on GiveGab?

Q. How will an organization know who has donated to them?

All organizations that participated in Roanoke Valley Gives will be able to download a .CSV file of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donor's name and contact information.


Q. How will donations be distributed?

Each donation made to a participating nonprofit will be disbursed directly from GiveGab via direct deposit within 10 business days.


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.


Q. Do I need to create an account with GiveGab?

No. You do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. What if my preferred organization is not listed?

Please send an email to info@givegab.com to request that we contact your organization of choice.


Q. What is state charitable solicitation registration?

Nonprofits are held to a high standard of government regulation and public scrutiny. And that is with good reason! Eligible 501(c) nonprofits are exempt from federal corporate taxes and have access to public funding. These benefits are not typically available to for-profit businesses, so laws are in place to protect the public and ensure nonprofits do not abuse their financial advantages. The IRS and states all have requirements for nonprofits.


Q. Why is state charitable solicitation registration compliance important?

While 501(c) nonprofits receive key financial benefits, the penalties for noncompliance can be serious. The IRS can revoke a nonprofit’s tax exemption and impose fines that can accrue daily. The states can administratively dissolve a nonprofit corporation and levy steep financial penalties. Perhaps worst of all, an organization can lose out on a grant or large donation because it has not kept itself in good standing.

Taking a proactive approach to compliance helps ensure the sustained success of the organization. The cost of staying compliant is small in comparison to the much larger costs of noncompliance. The saying, “an ounce of prevention is worth a pound of cure” could not be more true in this context.


Q. What are the key aspects of state charitable solicitation registration compliance?

The IRS provides tax exemptions to eligible nonprofits under IRC 501(c). Public charities and private foundations receive 501(c)(3) tax exemption. The IRS scrutinizes organizations when they apply for 501(c)(3) but also ensures that those organizations meet the ongoing obligations to remain eligible. Nonprofits must file a 990 tax form each year with the IRS to disclose their financial data for the year.

Each state has their own set of requirements. Nonprofits are typically incorporated in a given state as a nonprofit corporation. The state in which the nonprofit has incorporated will impose requirements on the nonprofit, and those responsibilities typically span across multiple state agencies. Usually nonprofits must submit an annual filing to the corporations division of the secretary of state, maintain its license to fundraise (charitable solicitation registration), file for a state business license, and maintain state-level tax exemption with the revenue department. As nonprofits expand outside of the state or operate nationwide, they must comply with the same items in each other state as well.

In addition to IRS and state filing requirements, nonprofits must keep adequate records. Keeping accurate and complete records is critical in the event that an organization is audited. It is also common that board members or donors request information from the organization. Finally, records are necessary for submitting applications and renewal filings with various government agencies.


Q. When I check the box on GiveGab to declare state charitable solicitation registration compliance, what am I attesting to?

When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform.


Q. Do you have additional resources to reference about state charitable solicitation registration?

Yes! Here are a few more resources from Harbor Compliance to help you:


Q. How can I ensure my organization receives it's donations?

In order to receive your donations via ACH transfer, GiveGab requires a checking account eligible to receive ACH transfers and withdrawals. Your donations will be deposited within 5-7 business days on a daily rolling basis.

If your organization supplies the wrong type of bank account (such as a savings account), or the wrong account numbers, GiveGab will be in touch! After 30 days, if GiveGab hasn't heard from your organization, they will refund your gifts back to your donors.